Sony’s excuse for DriveClub’s lack of testing is lame and arrogant

DriveClub can easily be described as the most disappointing first party PlayStation 4 game to date. It was supposed to have advanced online and social networking features, but so far we have yet to see the full scope of what the game has to offer.
Sony simply didn’t test the game properly — DriveClub had a small, closed beta to test the gameplay, and no beta to test the back-end infrastructure. As a result, the game servers were overwhelmed and those who paid $60 got a game without many of its key features.
It took a few months of patches before the game finally got most of its features. But not all — the “Challenges” feature is still missing, and some players are still reporting trouble getting into lobbies.
All of these issues point to one thing: Sony didn’t properly test the game. And yet, SCEA President and CEO Shawn Layden recently made quite a lame and arrogant excuse for DriveClub’s issues, taking no responsibility for the problems.

Layden said that “you can’t effectively test” a game like DriveClub, which is a ridiculous claim. All you need is a proper open beta to adequately test the back-end server infrastructure. For example, Destiny had an open beta which had over 4 million participants.
Open betas have been used for years to test games, but Sony didn’t bother at all. There was only a closed beta for a limited group of players to test the gameplay, not the servers. As a result, we got a broken game that didn’t work for months, and now we have a lame and rather arrogant excuse from Sony.
Sony should have known better, and if they didn’t, they should have come out and taken full responsibility instead of brushing it aside with a lame excuse.